B2 Module 25

You will hear people talking in eight different situations. For questions 1–8, choose the best answer (A, B or C).

1. Câu 1. You hear part of a radio programme. What is the person talking about?
   • A. cooking
   • B. weather
   • C. gardening

   Đáp án: C

2. Câu 2. You hear two people talking on a train. How is the woman feeling?
   • A. worried
   • B. relieved
   • C. angry

   Đáp án: B

3. Câu 3. You hear two friends talking. What is the woman’s opinion about the possible tax increase?
   • A. The government won’t use tax income sensibly.
   • B. Wealthy people are right to move abroad.
   • C. The increase is necessary to have better public services.

   Đáp án: C

4. Câu 4. You hear two friends talking on a park bench. What are they discussing?
   • A. a drink
   • B. a salad
   • C. a cake

   Đáp án: A

5. Câu 5. You overhear two people talking on a bus. What is their relationship?
   • A. husband and wife
   • B. boss and employee
   • C. friends

   Đáp án: C

6. Câu 6. You hear someone talking on the radio. What has happened?
   • A. a road accident
   • B. a crash in a car race
   • C. some injuries due to flooding

   Đáp án: A

7. Câu 7. You hear two people talking in a restaurant. Where does the man want to sit?
   • A. by the window
   • B. near the kitchen
   • C. at a quiet table

   Đáp án: C

8. Câu 8. You hear a radio show about a new book. How much does the woman like the book?
   • A. very much
   • B. a little
   • C. not at all

   Đáp án: B

Listen to an instructor talking about a weekend course. For questions 9–18, complete the sentences with a word or short phrase.

1. Câu 9. Câu 9

   Đáp án: water-skiing / water skiing

2. Câu 10. Câu 10

   Đáp án: large

3. Câu 11. Câu 11

   Đáp án: kitchen

4. Câu 12. Câu 12

   Đáp án: outdoor shoes

5. Câu 13. Câu 13

   Đáp án: use showers

6. Câu 14. Câu 14

   Đáp án: sailing

7. Câu 15. Câu 15

   Đáp án: canoeing

8. Câu 16. Câu 16

   Đáp án: horse riding

9. Câu 17. Câu 17

   Đáp án: special dinner / dinner

10. Câu 18. Câu 18

    Đáp án: the Mountain Men / Mountain Men

You will hear five different people talking about what they like about their work. For questions 19-23, choose from the list (A-F) each person’s main reason for enjoying their work. Use the letters only once. There is one extra letter which you do not need to use.

1. Câu 19. Speaker 1
   • A. The financial rewards of the job are good.
   • B. The practical nature of the job is satisfying.
   • C. I enjoy the contact with other people.
   • D. The independence is what is important for me.
   • E. I love the chance to travel.
   • F. I never stop learning.

   Đáp án: C

2. Câu 20. Speaker 2
   • A. The financial rewards of the job are good.
   • B. The practical nature of the job is satisfying.
   • C. I enjoy the contact with other people.
   • D. The independence is what is important for me.
   • E. I love the chance to travel.
   • F. I never stop learning.

   Đáp án: F

3. Câu 21. Speaker 3
   • A. The financial rewards of the job are good.
   • B. The practical nature of the job is satisfying.
   • C. I enjoy the contact with other people.
   • D. The independence is what is important for me.
   • E. I love the chance to travel.
   • F. I never stop learning.

   Đáp án: B

4. Câu 22. Speaker 4
   • A. The financial rewards of the job are good.
   • B. The practical nature of the job is satisfying.
   • C. I enjoy the contact with other people.
   • D. The independence is what is important for me.
   • E. I love the chance to travel.
   • F. I never stop learning.

   Đáp án: A

5. Câu 23. Speaker 5
   • A. The financial rewards of the job are good.
   • B. The practical nature of the job is satisfying.
   • C. I enjoy the contact with other people.
   • D. The independence is what is important for me.
   • E. I love the chance to travel.
   • F. I never stop learning.

   Đáp án: D

You will hear a radio interview with Tania Brown, who is talking about how dissatisfied consumers should make complaints. For questions 24–30, choose the best answer (A, B or C).

1. Câu 24. Tania now works for
   • A. a consumer rights organisation.
   • B. an academic institution.
   • C. a magazine.

   Đáp án: C

2. Câu 25. Tania says that when Rebecca makes her complaint the most important thing is to
   • A. be sure about what she wants to achieve.
   • B. focus on getting her money back.
   • C. ask the company certain key questions.

   Đáp án: A

3. Câu 26. Tania recommends that Rebecca discuss her plan of action with
   • A. a friend.
   • B. her mother.
   • C. an independent agency.

   Đáp án: C

4. Câu 27. Why does Tania recommend making a phone call?
   • A. to find out how the company usually deals with complaints
   • B. to find the name of the person responsible
   • C. to make a recording of the company’s initial response

   Đáp án: A

5. Câu 28. What does Tania say about typed versus handwritten letters?
   • A. handwriting is better – as long as it is neat
   • B. typing is preferable
   • C. both are equally good

   Đáp án: B

6. Câu 29. What does Tania recommend including in a letter of complaint?
   • A. a deadline for a reply
   • B. the name of the person who caused the problem
   • C. a clear photo of the problem article

   Đáp án: A

7. Câu 30. What kind of language does Tania recommend for a letter of complaint?
   • A. appropriately insulting
   • B. as objective as possible
   • C. well-organised and business-like

   Đáp án: B